Payment & delivery

This section explains how payments are made on the platform and how services are delivered (activated). The text is written in simple language to avoid legal ambiguity.

Payment methods

Bank cards and payment aggregators supported by our partners.
Cryptocurrency payments via supported networks. Exchange rate and fees are shown at checkout.
Internal balance replenishment in USD with further spending on tasks and services.

How payment is processed

You choose an amount, payment method and confirm the details at checkout.
The system generates an invoice and awaits confirmation from the payment provider or the network.
After confirmation, funds are credited to your account and become available for use.

Service delivery (activation)

We provide digital services. Delivery means enabling access to features in your account or initiating work on your request.

Timeframes

Card and most aggregator payments: usually within a few minutes after confirmation.
Crypto payments: depends on network load and confirmations. Crediting occurs after the network confirms your transaction.

Refunds

If a payment was made in error or the funds were not credited due to a technical issue on our side, we will issue a refund or credit to your balance.

Refunds are possible only for unspent funds and subject to provider rules and anti-fraud checks.

Disputes and chargebacks

In case of a dispute through the payment provider, we provide documentation confirming the service rendering. Unfounded chargebacks may lead to account restrictions.

Suspension and termination

We may suspend or terminate access in case of policy violations, abuse, or fraudulent activity. In such cases, we may limit operations until the circumstances are clarified.

External links

Links to third-party resources are provided for convenience. We are not responsible for their content and policies.

Governing law and jurisdiction

Legal relations are governed by applicable law at our place of registration, unless otherwise required by mandatory consumer protection rules.

Changes to these terms

We may update this section from time to time. The current version is always available on this page.

Contacts

If you have questions about payment or delivery, contact support via tickets in your account or by email.